Working Student-Technical-Bachelors 4-Level Med

  • Location

    Charlotte, United States

  • Sector:

    Business Professional

  • Job type:


  • Contact:

    Sonu Chouhan

  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


Position Overview

Develop, create and distribute KPIs (Key Performance Indicator) for Charlotte Gas Turbine business. Analyze complex data for deviations (e.g. late, potential misses). Process incoming customer orders and inquiries. Maintain order releases and initiate SAP maintenance for MMs (material master) where needed. Allocate commodities to respective Order Manager


  • Develop KPI reports. Collect data across the organization Service Order Management. Propose methods of effective reporting to manage large amount of raw data with a minimum of effort. Transform data into graphs and tables.
  • Distinguish between driver KPIs and result KPIs (about 15 different KPIs).
  • Analyze results, identify hard spots, emphasis deviations, and communicate to entire MLGT CLT communities who have a stake in the KPIs.
  • Obtain counter measures for deviations in timely manner, report to management
  • Drive timely input from all stakeholder,

Impact of the role:

  • Identification of process shortfalls to enable fast counter measures
  • OTD to customer, accuracy of financial forecast and its deviations, Process sustainability
  • Understanding of the different dependencies between customer demand and CLT capabilities
  • Adherence of part lead-times


  • Timely response within given tight timeframes
  • High accuracy of data provided
  • Optimization of reporting methods
  • Timely processing of hard customer orders and inquiries


  • KPI data collection, data processing and report creation including optimization of reporting methods
  • Converting customer inquiries into orders or quotes within a given timeframe
  • Daily report creation for order managers for order / quote backlog
  • Maintenance of Unconfirmed Order List to capture and control timely release
  • Daily Order and Inquiry processing including allocation of commodities to respective Order Manager

Required Knowledge/Skills, Education, and Experience

  • Minimum of Junior Level college student towards a BS in Industrial Engineering and Management Systems or related fields
  • Familiar with general SAP and its reporting functions in the OPP and PD2 instances
  • General understanding of GT Order Management and its functions for at least 1 - 2 years
  • No travel required
  • Extensive MS Excel experience including macro and pivot creation, good MS standard software
  • Very good communication skills, Networking skills, attention to details, autonomy work habits, team player

Preferred Knowledge/Skills, Education, and Experience

  • Bilingual desired (English/Spanish)