Bloomfield, United States
3 months ago
Delivers professional activities in the Provider Relations job family. Develops and maintains positive relationships with health care professionals within the network. Provides high quality service to health care professionals. Specific responsibilities include, but are not limited to:
Phone support for Provider hotline/800#.
Ability to handle large incoming call volume.
Retrieval of voicemails.
Creating and maintaining intake/tracking tool.
Filtering and assigning calls/tasks to appropriate team members.
Mail collection and sorting.
Filtering and assigning tasks to appropriate team members.
Organization and documentation of incoming tax documents.
Maintain existing filing system.