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Provider Relations Analyst

  • Location

    Bloomfield, United States

  • Sector:

    Other Area(s)

  • Job type:

    Contract

  • Contact:

    Leric Arcigal

  • Job ref:

    22516

  • Published:

    3 months ago

  • Expiry date:

    2020-12-17

Delivers professional activities in the Provider Relations job family. Develops and maintains positive relationships with health care professionals within the network. Provides high quality service to health care professionals. Specific responsibilities include, but are not limited to:

Telephonic

Incoming Calls

Phone support for Provider hotline/800#.

Ability to handle large incoming call volume.

Voicemail

Retrieval of voicemails.

Returning voicemails.

Non-Telephonic

Intake

Creating and maintaining intake/tracking tool.

Filtering and assigning calls/tasks to appropriate team members.

Mail

Mail collection and sorting.

Filtering and assigning tasks to appropriate team members.

Filing

Organization and documentation of incoming tax documents.

Maintain existing filing system.