Presale Support Analyst

  • Location

    Carmel, United States

  • Sector:

    Other Area(s)

  • Job type:


  • Contact:

    Leric Arcigal

  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Do not submit any candidates previously rejected on Req #9358310*

Role Summary:

Responsible to help support the daily operations of Cigna Payer Solutions sales support services. Responsibilities:

Monitor email and help enter new opportunities into Salesforce.com (presale and new business), timely and accurately.

Identify any gaps in requests and work with client to obtain missing information.

Track progress of analytic requests and ensure timely delivery.

Package report(s) and deliver on time to client.

Provide exceptional client service.

Receive client sales notifications, updates salesforce.com database and associated tracking tools and follow internal notification process. Ensure effective handoff to implementation and contracting.

Maintain accurate and clean Salesforce.com database. Research and quickly addresses data integrity issues identified by matrix partners, the team or management. Process Pipeline Updates in Salesforce.com