W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9rdwfsaxr5ifn0ywzmaw5nieftzxjpy2evanbnl2jhbm5lci1kzwzhdwx0lmpwzyjdxq

Pharmacy Call Center Representative

  • Location

    Nashville, United States

  • Sector:

    Other Area(s)

  • Job type:

    Contract

  • Contact:

    Leric Arcigal

  • Job ref:

    20390

  • Published:

    about 1 year ago

  • Expiry date:

    2020-07-15

  • Assist internal customer service agents with point of sale questions from pharmacies
  • Provide overrides when medications arent paying correctly
  • Help customer service agents understand coverage determination approvals/denials
  • Give coverage determination status to agents who dont have access to the system
  • Start coverage determinations for customers as needed
  • Perform test claims and help customer service agents understand benefit information