Pharmacy Call Center Representative

  • Location

    Nashville, United States

  • Sector:

    Other Area(s)

  • Job type:


  • Contact:

    Leric Arcigal

  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Assist internal customer service agents with point of sale questions from pharmacies
  • Provide overrides when medications arent paying correctly
  • Help customer service agents understand coverage determination approvals/denials
  • Give coverage determination status to agents who dont have access to the system
  • Start coverage determinations for customers as needed
  • Perform test claims and help customer service agents understand benefit information