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Pharmacy Call Center Representative

  • Location

    Nashville, United States

  • Sector:

    Other Area(s)

  • Job type:

    Contract

  • Contact:

    Leric Arcigal

  • Job ref:

    22648

  • Published:

    10 months ago

  • Expiry date:

    2021-01-05

Please review notes from previous Requisition 9564802

Assist internal customer service agents with point of sale questions from pharmacies Provide overrides when medications arent paying correctly Help customer service agents understand coverage determination approvals/denials Give coverage determination status to agents who dont have access to the system Start coverage determinations for customers as needed Perform test claims and help customer service agents understand benefit information