Payroll Operator 4

  • Location

    Orlando, United States

  • Sector:


  • Job type:


  • Contact:

    Sonu Chouhan

  • Job ref:


  • Published:

    almost 2 years ago

  • Expiry date:


  • Maintain appropriate payroll records and data for the calculation of payroll multiple entities
  • Processes standard and complex payroll transactions including but not limited to retro calculations, review of retro results, resolve errors, calculation of regular, supplemental runs and quick pays
  • Assist with Payroll Escalations
  • Provide Tier 2 support for complex payroll transactions and close cases meeting the SLA's
  • Apply documented rules, past practices, or instructions on an independent level
  • Effectively identify problems as they occur and take appropriate steps to resolve
  • Respond to standard and semi-complex payroll related inquiries from customers or employees
  • Assist in the review of current payroll processes to identify areas of process improvements and standardization
  • Assist in the preparation and distribution of various payroll reports and record audits to customers
  • Provide high level of customer support and ensure positive customer interactions
  • Work in a team environment coordinating with other team members in the processing of payroll