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Intake Care Representative

  • Location

    Piscataway, United States

  • Sector:

    Other Area(s)

  • Job type:

    Contract

  • Contact:

    Leric Arcigal

  • Job ref:

    21556

  • Published:

    11 months ago

  • Expiry date:

    2020-10-14

  • Please note- DO NOT SUBMIT DOCTOR'S OR NURSES, MEDICAL BACKGROUND (I.E. MEDICAL ASSISTANT) IS A PLUS NOT REQUIREMENT

POSITION SUMMARY

Clinical Intake Coordinator will work with the clinical teams to efficiently complete intake of new injuries reported to Qual-Lynx, by employers, employees and clients. Responsible for covering the toll free telephone line to receive inbound calls from employers, injured employees, and clients. Provides general office support with a variety of clerical activities and related tasks under the direction of the Workers Compensation Intake Supervisor.

KEY RESPONSIBILITIES: (Duties may include, but not limited to all or some of the following)

Telephonic intake of Workers Compensation injury information reported from employer, clients and injured workers including accurate and efficient completion of work injury interview questionnaire.

Direct treatment to network providers under the direction of a Nurse Case Manager, Claims Adjuster or Certified EMT.

Accurate reporting of State specific Workers Compensation First Report of Injury (FROI) or the customized First Accident Report (FAR) if required by Client.

Scanning, faxing and/or emailing of FROI/FAR according to client needs.

Assist with clerical duties for the department including faxing, creating charts, filing of medical documents and charts, entering and transcribing medical notes from providers under the direction of nurses and adjuster.

Purging and organizing charts for archiving.

Scheduling appointments with network providers and sending precertification letters under the direction of the Nurse Case Manager and Medical Adjusters.

Obtain notes and information for Nurse Case Managers and adjuster.