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Enroller

  • Location

    Phoenix, United States

  • Sector:

    Other Area(s)

  • Contact:

    MJ Basan

  • Job ref:

    19164

  • Published:

    over 1 year ago

  • Expiry date:

    2020-03-13

The role of the Enroller is a critical one to the success of our business. The primary function of the Enroller is to:

  • Conduct world class enrollment events that differentiate CIGNA from our competitors
  • Conduct presentations for employees to help explain their healthcare benefits available through CIGNA HealthCare
  • Create a highly satisfying and positive experience for our customers with knowledge, competence and professionalism
  • Answer employee questions during and after events
  • Troubleshoot any enrollment or benefit problems
  • Successfully introduce or re-educate CIGNA HealthCare benefit programs to all potential and existing customers

 

Other duties include:

  • Communicate to Event Manager available schedule on an ongoing basis
  • Inform Enrollment Event Manager of any schedule changes
  • Inform Event Manager within 24 hours their ability to conduct a requested enrollment event
  • Call each local client contact to verify meeting date, meeting time, get directions, verify client expectations and verify materials arrived
  • Review materials prior to an event and be completely prepared
Skills:
  • Willing to work on an on call basis.
  • Must have email, cell phone and facsimile access
  • Reliable transportation.
  • Flexibility to staff events on short notice
  • Willing to drive within defined geographic territory.
  • Life and Health License
  • Health Insurance background a plus
  • Local market knowledge
  • Bilingual capabilities preferred ( some markets)
  • Strong Presentation and PowerPoint Skills
  • Knowledge of and compliance with HIPAA guidelines