Memphis, United States
5 months ago
Delivers basic technical, administrative, or operative Eligibility tasks. Implements and maintains eligibility for benefits. Implements, updates, and maintains automated, direct connect and/or manual eligibility data by keying information into the system. Interacts with internal partners and/or external clients/vendors. Analyzes data and reconciles eligibility for accuracy. Researches and resolves problems. Escalates difficult issues. Strong data entry and customer service skills. General product knowledge. Understands simple instructions and procedures. Performs Eligibility duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry point into professional roles.