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Customer Service Representative

  • Location

    Pittsburgh, United States

  • Sector:

    Other Area(s)

  • Job type:

    Contract

  • Contact:

    Leric Arcigal

  • Job ref:

    19328

  • Published:

    over 1 year ago

  • Expiry date:

    2020-03-31

Claim Assistant

The Claim Assistant position will support the Disability product lines by partnering with internal and external customers by obtaining medical records, addressing simple inquiries, and various other administrative tasks.

Duties:

Work front lines of customer service to generate positive first impression Handle inbound and outbound calls from/to providers Respond to inquiries from claim managers and providers Scan/Fax/email information to and from providers and other resources as appropriate Manage all tasks and mail within the process timeframes Mail or route forms and documentation to units for processing