Case Management Associate Analyst

  • Location

    Wyndham Hills, United States

  • Sector:

    Other Area(s)

  • Job type:


  • Contact:

    Leric Arcigal

  • Job ref:


  • Published:

    11 months ago

  • Expiry date:


Objective: u Provide support for ECCs to be more efficient at their scope of work by completing member outreach telephonically. u Align and support STARS outcomes u Increase productivity of the Embedded Care Coordinator

Duties they can perform:

HRA form completion Functional Status Assessment Pain Assessment Colon Cancer Screening - Mailing of FIT kits or Cologuard kits off at home A1C test- POCT Eye Exam using DRE-POCT Micro Albumin Test-POCT Bone Density Scan-POCT

Other Tasks to be performed:

Assist in Coordinating/ Supporting/ Managing/ Scheduling Cigna Health Spring days Connecting local members to Cigna Health Spring days Assist in chart pulling for less engaged Providers

End of year support for ECC (closing any last gaps) Calling members in regard to incentives and scheduling appointments for Q1 Calling members to see if they received end of year Stars A1-C fit Kits E360 data entry Calling members who havent seen PCP currently and other necessary outreach calls Support in A1C missing value initiative

  1. Report preparation - prepare and send out any reports
  2. Sending out Weekly d/c report and update for MRP measure.
  3. Create special reports in our EMR system

  4. Mail educational materials to members on behalf of ECCs or in addition to

  5. Compiling and maintaining a solid list of resources including: Housing information; food information; behavioral health resources; community resources
  6. Ordering supplies
  7. Helping to coordinate Unable to find Members with Safe Link, updating numbers and mail
  8. Managing both DRE and BMD machine to help with gap closure
  9. Help to coordinate / schedule meetings for team