Bedford, United States
12 months ago
Delivers professional activities in the Case Management job family. Coordinates member care needs across the continuum for assigned members who are medically stable, but require primary psychosocial support, acute intermittent medical support, or long term services support. Interviews members and relatives to obtain medical, behavioral, environmental and social history relevant to medical problems for health risk assessment and care planning. Assists members with environmental difficulties that interfere with obtaining maximum benefits from medical care. Serves as a liaison between primary care team, members, relatives and appropriate outside agencies. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. Provides standard professional advice and creates initial reports/analyses for review. May provide guidance, coaching, and direction to more junior members of the team in Case Management.