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Care Associate

  • Location

    Nashville, United States

  • Sector:

    Other Area(s)

  • Contact:

    Chezca Dadulo

  • Job ref:

    18720

  • Published:

    almost 2 years ago

  • Expiry date:

    2020-02-01

Job Title: Care Associate (8784234)
Location: Nashville, TN 37228
Duration: 2 Months Contract
Pay rate: $12-13/hr
Hours: M-F / 8am-5pm.
 
Job Description:
 

  • To increase operational efficiency of the unit and ensure customer satisfaction by providing accurate information to callers and by performing health services support duties.
  • Provide customer contact for incoming calls, performing but not limited to the following activities: facilitate the request for prior authorization of inpatient and outpatient services, ensuring timely and accurate responses."

 
Skills:    

  • Ability to identify problem areas and address them appropriately
  • Ability to use computer application including databases (Access), spreadsheets (Excel) and Word processing
  • Possesses strong written and verbal communication skills
  • Works well in a team approach and strong interpersonal skills
  • Ability to analyze data to identify significant trends and opportunities for improvement

 
Education:          

  • Experience level: 0 -2 years.
  • High School Diploma or G.E.D. Required
  • Prior experience in customer service role/operation