W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9rdwfsaxr5ifn0ywzmaw5nieftzxjpy2evanbnl2jhbm5lci1kzwzhdwx0lmpwzyjdxq

Back Office Support Operator 1

  • Location

    Olean, United States

  • Sector:

    Admin/Clerical

  • Job type:

    Contract

  • Contact:

    Sonu Chouhan

  • Job ref:

    22510

  • Published:

    10 months ago

  • Expiry date:

    2020-12-16

  • Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery.* Processes incoming orders, inquiries and/or requests regarding products and/or services.* Performs order management for assigned customers, manages and files clients' information in the information system.* Supports customer remotely and onsite, and provides 1st level user support in case of arising issues.* Drives complex issues and questions to respectively qualified Service Technicians or Service Engineers.* Cooperates with clients and sales representatives to clarify orders and issues. * Participates in investigating and resolving commercial and/or technical problems. * Supports pre-and/or post sales technical product advice for development, implementation and operation of customer solutions.