Associate Workstation

  • Location

    Atlanta, United States

  • Sector:


  • Job type:


  • Contact:

    Leric Arcigal

  • Job ref:


  • Published:

    almost 2 years ago

  • Expiry date:


Support a robust Microsoft based network running Windows XP, Windows 7 and Lotus Notes. Server, PC, MAC and Laptop expertise needed to perform the duties of this position. Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties. Note: activity may also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area, as directed by an IT representative. Preferred Skills: 2 years applicable work experience OR degree. 2 years experience with PC support, including deployment. 2 years experience with PC hardware troubleshooting and repair. 1 year experience with direct client interaction. Ability to follow written and verbal instructions. Adaptable to change in process or required activities. Attention to detail. Quick learner. Professional appearance and behavior, including punctuality Top 3-5 Daily Responsibilities: 1. Executing equipment replacement activities 2. Staging equipment for build/image activity 3. updating asset management system to reflect work done Top 3-5 Required Skills: 1. Basic understanding of Microsoft Operating Systems Win 7 and 10 2. experience with PC Support 3. Customer service skills Desired Skills: 1. MS Windows 2. Office 365 3. ability to work independently Soft Skills: 1. adaptable to change 2. attention to detail 3. quick learner