Piscataway, United States
12 months ago
The Technical Assistant position performs as support for the PERMA JIF Team, which consists of seven (7) claim representatives, the Assistant Supervisor and Unit Manager in the Workers Compensation, Liability and Property Department..
KEY RESPONSIBILITIES: (Duties may include, but are not limited to, all or some of the following)
Entering new claims and suspense files; reopening files; deleting files; setting up physical files; scanning for duplicate claims.
Assist in the opening, stamping, indexing and distribution of incoming mail; input drafts and vouchers; photocopy and pay medical bills related to the claims.
Answer phones and take messages; provide customer service support to adjusters.
Knowledge of coding for specific account required; familiarity with all computer coding, including loss codes, cause codes and specific account site codes required.
Add claimants to existing files.
File files and paperwork; pull files; organize files for audits, printing comments.
Assist Adjuster with filing of state forms. Cover reception desk on a rotational basis Perform other duties as required
Confidentiality - Possesses high level and regard for confidentiality.
Dependable - Trustworthy and reliable.
Detail Oriented - Focuses on details to obtain a quality work product.
Follow Direction - Act in accordance with instructions. Judgment - Form an opinion objectively and with discretion .Organization - Able to plan and carry on activities effectively.
Problem Solving - Evaluate information and situations, approaching and resolving in a timely manner.
Teamwork - Promotes cooperation and commitment within a team to achieve goals.
Time Management - Plan and control your time to effectively accomplish goals. Work Ethic - Hard work, diligence, reliable and initiative