Woodward, United States
over 1 year ago
- Proceeds with all day-to-day warehouse functional specific operations, and applies IT systems.* Prepares specialized routined report and correspondence, and/or statistics. * Maintains records and filing systems; types and/or enters data into computer systems, including Office application or specialized software packages. * Completes routine reports, in order to support decision processes in the area assigned. * Performs the administration of programs, projects, and/or processes specific to the organization unit served. Selects from among clear choices based upon defined procedures and practices, to address changing work situations appropriately. Thinking and portfolio of acting options cover a number of routines, and latitude is permitted to address topics with approprioate processes. Unexpected situations, however, typically needs technical assistance or authorization. Knowledge of standardized work routines and methods, general facts and information is necessary, usually acquired through training on the job. In Administration / Customer Services: Position operates with dedicated, limited range of user interfaces or functionalities in standardized software programs, strictly related to their specific processes. Customer Services functions gather and files information gained in routine customer contact calls. Higher level: Handling inbound calls, in basic 1st level support situations, while handling majority of request in the basis of given procedures. Lower level: Outbound calls, operating with given frame of structured information requested. Will have to drive a fork lift and lift 33 pounds.