Supports one or more mid to senior-level managers. Works in a diverse and more complex environment; and includes some customer and executive contact. Performs more complex administrative activities including managing projects, composing letters and reports, preparing/editing presentations, and recommending or making purchase decisions. Requires strong written and verbal communication skills. Has intermediate to advanced computer skills including word processing, spreadsheet, and basic presentation or database applications. Provides assistance, training to other administrative staff, may supervise other staff. Includes frequent/continual contact with customers and executives. Possesses strong interpersonal skills, leadership, negotiation, analytical and problem solving skills. May also possess specialized industry skill/knowledge or knowledge of foreign languages. Heavy Excel duties, reports/data tracking, resolving patient ID issues and working with business office for new billing account creations.